DUO Broadband customers may experience disrupted phone service due to an ongoing technical issue originating outside the provider's local network.

In a statement to subscribers, DUO Broadband acknowledged the service disruption and confirmed that technical teams are actively collaborating with an external network provider to pinpoint the root cause and restore full functionality as quickly as possible.

The network problem is causing several issues for telephone customers, including:

• Outgoing and incoming calls failing to connect
• Static or poor audio quality during calls
• Unexpectedly dropped phone calls

DUO Broadband has not yet released an estimated time for full restoration, but technicians continue to work alongside the outside provider to resolve the outage. Affected customers are advised to try placing calls again if they fail to connect or to use alternative communication methods where available.